The Vault Vape and Hookah Shop

Name: The Vault Vape and Hookah Shop
Rating: 4.05

Rated 4.05 / 5.0 from 10 Reviews

The Vault Vape and Hookah Shop is a vape shop in Newport News, Virginia.

It is sometimes referred to as "The Vault Modern Smoke and Vapor".

Reviews More Stores in Newport News

Multiple Locations

9963 Warwick Blvd
Newport News, VA 23601

731 J Clyde Morris Blvd #C
Newport News, VA 23601

Directions

Address

There are 2 locations in The Vault Vape and Hookah Shop.

Phone Number

There are multiple 2 phone numbers in The Vault Vape and Hookah Shop.

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Reviews

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The Vault Vape and Hookah Shop on 9963 Warwick Blvd

Vicki's attitude STINKS! At first I figured maybe she's just having a bad day but over my next 2 visits I noticed her attitude seemed to shift depending on who she's assisting. My wife and I WILL NOT step foot back in this location which sucks because now our options are to go to the next closest vape shop that closes early or go to their J Clyde location where I actually feel welcomed and my business is appreciated.

Review by Kush Dawg

The Vault Vape and Hookah Shop on 9963 Warwick Blvd

Great products, knowledgeable and friendly staff, plus military discount

Review by anthony white

The Vault Vape and Hookah Shop on 9963 Warwick Blvd

A learning experience for me; a peek into the mindset of this upcoming 21st century generation and some of their extra curricular activities.

Review by henry smith

The Vault Vape and Hookah Shop on 9963 Warwick Blvd

So im driving and i see this place, walk in and explained that i dont know anything about vape but i wanted to try it, the guy asked what price range, i said nothing to expensive. I said what do you suggest? He grabs a model from the shelf and said "this is what i woukd suggests for a beginner" so he opened up the box an showed me how to use it. I was satisfied, paid and left. The next morning i go to work and the screen goes black. This is in about a 12hr window. My co worker googled the model and said this particular model has that problem. My co worker said to go back and explain, they should know and help you. When i got off, i went back to the shop. I walk in. A young lady who was there the day before but wasn't helping me greeted me. I explained that it has been less then 24hrs and this vape is broke. She said that she is texting headquarters in hopes of fixing the problem. She hooked the vape up to her computer. She messed around with it for about 20min. Then she looks and says her manager is coming so the manager will handle it. The manager walks in and is explained. The manager says hold on, let me check something. Walks in the back, 3min later she comes back and says to me "yeah, alot of those models are having that same issue, the makers of that model have received alot of angry email regarding that model" i say ok? She says" you are gonna have to call the company that makes the model, explaining what happened and you will have to fill out a form and they will help you" So i spent 100 bucks to take a "suggestion" to buy a product thats already known to be defective, the absolutely nothing. No help, no refund, no nothing..please dont go here. Unless you like wasting you money. Im very upset how i was tricked into this vape only to be told im on my own..very bad business.

Review by antwan robinson

The Vault Vape and Hookah Shop on 9963 Warwick Blvd

The young man that works there is very nice, helpful and knowledgeable. I would go back again

Review by shacarol jackson

The Vault Vape and Hookah shop on 731 J Clyde Morris Blvd #C

Very informative staff. They have a wide selection of Vape juices and accessories. Dion helped me and had Great customer service!

Review by mona lisa

The Vault Vape and Hookah shop on 731 J Clyde Morris Blvd #C

Sent my wife to get an arctic blast or other string winter/ice/spearmint/peppermint/menthol type flavor (think like DEntyne Ice). The only thing they had were peppermint/vanilla and menthol/.tobacco flavor, the latter of which the clerk described as a "Kool". I talked to the clerk myself. I dunno if their selection is really that small, or if the clerk didnt understand what I wanted. Next time I will just come in myself, or possibly to another store. The Exxon by Ft EUstis blvd and 143 has better selection, help and prices.

Review by Jack Fletcher

The Vault Vape and Hookah shop on 731 J Clyde Morris Blvd #C

LOVE, LOVE, LOVE THESE GUYS! They have remarkable customer surface and will always go above and beyond for the guest. I stoped buying as much juice online, just so I could continue to come in and have my day made.

Review by Morganne McManus

The Vault Vape and Hookah shop on 731 J Clyde Morris Blvd #C

Decent selection, cool staff, good prices.

Review by Chris Kercheval

The Vault Vape and Hookah shop on 731 J Clyde Morris Blvd #C

Beth was helpful and very knowledgeable. This is now my go to stop for anything vape related.

Review by John Weinstein

What is a Vape Store?

A vape shop, commonly known as a "e-cig shop" is a retail store that specializes in products for electronic vaporizers, e-juice, tanks, hardware, mods and other accessories in the vape community. Many head shops also carry CBD, parts, rebuildable mods, and consumables - depending on the legality within their state. Vapes Shops have been popularized in the recent decade, and are popular destinations for vapers and the cloud enthusiasts to find products to fit their lifestyle.