Cloud Vape Lounge

Name: Cloud Vape Lounge
Rating: 4.7

Rated 4.7 / 5.0 from 5 Reviews

Cloud Vape Lounge is a vape shop in Durham, North-carolina.

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Store Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 11:00 AM – 8:00 PM

Directions

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Address

5410 NC-55 Ste S
Durham, NC 27713

Phone Number

(919) 361-0257

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Reviews

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Cloud Vape Lounge on 5410 NC-55 Ste S

Very happy with my experience shopping here. I walked in with no knowledge other than I wanted to stop smoking cigarettes because of the smell (I still wanted my nicotine). From the second I walked in I was greeted by friendly and knowledgeable people. I mention people because even the other customers there really were friendly and passionate about this place. The person that helped me was really understanding, supportive and super patient with all my questions. I did NOT ever feel pressured to buy anything, and even at every point being told upfront what I was buying. Even future purchases that I would need. Because of that I walked out of there happy, satisfied, and comfortable with my starter kit. I have not bought a pack or smoked a cig since. Thanks Cloud Vape Lounge!

Review by Marc Asato

Cloud Vape Lounge on 5410 NC-55 Ste S

I discovered this place about 2 months ago. A coworker of mine let me try a flavor, I liked it, he told me where it was. The customer service I get from this place is just flat out awesome. I usually interact with John when I go in there after work to pick some stuff up. He is extremely knowledgeable, friendly, and pleasant to work with. I find myself actually spending more time than I intended in there just chatting, asking questions, and checking out the huge selection of flavors they have. My current choice has actually gone through a branding change and cleared out. He spent as much time as he needed guiding me through a ton of different choices until I could find the one that would satisfy me until the new version of my favorite arrives. A week ago, I had an issue of the store opening late. It's a bit of a drive for me to go there on my day off so I was a bit frustrated. I messaged the owner who runs the Facebook page and that was when I knew I was going to remain a customer permanently. Mistakes happen, I understand this. What is important to me is how they are handled and it's clear that's important to this business as well. He even got a bottle of the new version of my favorite on the way to hold me over until the main restocking shipment comes in. They keep 0MG versions of every flavor open so you can smell them and if needed drip onto your own coil to try. Don't try to fill your tank any with it as that won't give you an accurate representation of the flavor. Drip directly onto the coil and saturate it a bit, that will allow what you are trying to completely dominate whatever flavor you have in your tank at that moment.

Review by Supra1JZ

Cloud Vape Lounge on 5410 NC-55 Ste S

This place is great. Been coming here since day one. Always a great selection and they just had a price drop on errr thang. So get by and support your local small business.

Review by Tifany

Cloud Vape Lounge on 5410 NC-55 Ste S

Down to earth , Cool , Chilled & Laidback staff. Store is awesome and prices are the best.

Review by Kentori Poole

Cloud Vape Lounge on 5410 NC-55 Ste S

These guys have outstanding service! I bought a Wismec Sinuous here, and it broke in less than 2 months. Wismec didn’t honor the warranty (don’t buy anything from Wismec!). These guys tried to help me out by contacting Wismec, to no avail. However, they completely worked it out with me and came up with a mutually agreeable solution. I’m a total happy camper! Also, the selection of juice is really good! There are a couple of places closer to my house, but I definitely will continue coming here. The staff is knowledgeable and they take good care of their customers. Please check them out and give them your business! You won’t be sorry!

Review by Katy Bagai

What is a Vape Store?

A vape shop, commonly known as a "e-cig shop" is a retail store that specializes in products for electronic vaporizers, e-juice, tanks, hardware, mods and other accessories in the vape community. Many head shops also carry CBD, parts, rebuildable mods, and consumables - depending on the legality within their state. Vapes Shops have been popularized in the recent decade, and are popular destinations for vapers and the cloud enthusiasts to find products to fit their lifestyle.