Elixrz of Aurora

Rated 4.5 / 5.0 from 5 Reviews

Elixrz of Aurora is a vape shop in Aurora, Illinois.

It is sometimes referred to as "Elixrz Vape Shop".

Elixrz of Aurora

Store Hours

  • Monday: 11:00 AM – 7:00 PM
  • Tuesday: 11:00 AM – 7:00 PM
  • Wednesday: 11:00 AM – 7:00 PM
  • Thursday: 11:00 AM – 7:00 PM
  • Friday: 11:00 AM – 7:00 PM
  • Saturday: 11:00 AM – 7:00 PM
  • Sunday: 12:00 – 5:00 PM

Directions

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Address

55 S Commons Dr #108
Aurora, IL 60504

Phone Number

(630) 701-2715



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Reviews

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Elixrz of Aurora on 55 S Commons Dr #108

BUYER BEWARE! I am in complete shock as to the way this business is ran and I can foresee it being a matter of time before they are gone if they treat every customer this way. I visited the aurora location about a week ago to purchase a new device. The employee at the time seemed helpful, and offered for me to purchase a charging dock specific to this device as well. It seemed like a worthwhile purchase at the time. However, when I got home, I realized the charging dock was faulty, as it would not take or charge nor give a charge to my device. By the time I had discovered this, the store was closed. I called them the next morning and after informing the employee with the situation, I was told "Well, if I had another one I would exchange it but I don't". I inquired about a refund considering I just spent money on a new product that has never functioned since I bought it, and I was not being offered a resolution by any means. I was told all sales are final and that there would be no way to return it. I should have foreseen this shadiness considering I was never offered a receipt of any kind for my purchase. After further pursuing this issue, the employee finally, but reluctantly agreed to have another charger brought from a different location in order to exchange it. I was told they would have one for me on a specific day. Upon driving an hour to the store on this day, I walk in to an empty store where I am finally greeted with an employee appearing from the back of the store a couple minutes later. Not that I expect to be greeted immediately, but it became very evident that this employee had no interest in serving customers at this time. I informed him that I spoke to someone the past week and was told I would be able to exchange this product since it was faulty. After a sigh and a childish eye-roll, I realized I had probably just wasted a couple hours out of my day. I was told they didn't have the product, despite explicitly claiming that they would have it for me at this time. I politely inquired again about returning the item, seeing as though I had already wasted two trips, one purchasing the faulty product, and then another in attempt to exchange the product (as promised). Yet again I was told that "we can't do that". It was at this point, that the employee declared that I was in the wrong for not bringing this issue to their attention right away. Funny that he would say that, because that is exactly what I did, and that's why I was in the store again in the first place! It was at this point I lost all respect for this business, and my politeness seized as I asked the kid "Don't you think this is nonsense that I purchased a faulty product and I haven't received ANY resolution except for having more of my time wasted?" At this point I was pointed to the door and told to have a good day. Stay away from this shady business!

Review by David Taylor

Elixrz of Aurora on 55 S Commons Dr #108

Good prices, quality juice. The rewards program is a huge savings. Daily deals that are good. They did just change their deals but they also lowered their prices so it works out okay.

Review by Kori Oconnell

Elixrz of Aurora on 55 S Commons Dr #108

The staff is so welcoming and also have good pointers on everything. This is my go to place and I live 35 minuets away.

Review by Ray Flores

Elixrz of Aurora on 55 S Commons Dr #108

I've been going to the South Elgin location for years but just recently moved to Naperville, so I thought it was awesome they have a location in the area. As usual the staff is super friendly & knowledgeable. Their house juice is great and have so many different flavors to choose from. Definitely recommend.

Review by Brittany M

Elixrz of Aurora on 55 S Commons Dr #108

Service was great, employees knew their products. Prices seemed a little bit high.

Review by Amanda Timm


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What is a Vape Store?

A vape shop, commonly known as a "e-cig shop" is a retail store that specializes in products for electronic vaporizers, e-juice, tanks, hardware, mods and other accessories in the vape community. Many head shops also carry CBD, parts, rebuildable mods, and consumables - depending on the legality within their state. Vapes Shops have been popularized in the recent decade, and are popular destinations for vapers and the cloud enthusiasts to find products to fit their lifestyle.

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